Refund policy

REFUND, RETURN, SHIPPING & CONTACT POLICY

Last Updated: May 30, 2026

RETURNS & REFUNDS

Customers may request a return within 14 days of receiving their order.

To qualify for a return:

  • The item must be unused.

  • The item must be in its original packaging.

  • Proof of purchase is required.

To initiate a return, contact:
essentorabeauty@gmail.com

Once your returned item is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be issued to the original payment method.